Salam semua...
Buat sesapa yang tgh mencari kerja, ataupun mmg plan nak tukar keje, meh jenguk sini..ada open position kat ACS Xerox, tropicana, PJ..bagi sesapa yang tak familiar dengan company ni, boleh google ye! benefits sume ok, alhamdulillah.. :)
ni die list ot position nye..siap dengan description..kalau ada sesapa nk bertanya dengan lebih lanjut or berminat nak apply, kot saje nak test market kan, boleh emailkan CV anda ke ain.rusli@gmail.com
Mainframe Developer
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Undergraduate degree in IT with 5 or more years of
experience preferred.
·
M/F Technical Skills Requirements:
·
Proficient with COBOL,VS COBOL II, Micro Focus Cobol,
CICS, DB2, IMS, VSAM, MVS/ESA, EZTRIEVE, Quikjob, JCL, and others Mainframe
Technologies.
·
Proficient with various Mainframe Tools- ISPF/PDF, TSO,
File-Aid, File Master, ENDEVOR, PANVALET, XPEDITER, Intertest, SymDump, CA7,
SDSF, CONTROL-D, FTPS, Synsort and Micro Focus environment.
·
Knowledge of Net Express 4.0, Oracle Form Builder and
Unix will be a plus
·
Required to work on rotation shift 24/7
Sr .Net Developer
·
BS
in Computer Science, Engineering, or a relevant field.
·
Minimum
5 years of experience in .Net/SQL development.
·
Minimum
5 years of BizTalk or other major ETL systems
·
5
years of professional development experience
Application Support Executive
- Minimum
Bachelor Degree qualifications
- Minimum
of 2 to 4 years relevant experience in providing IT applications
experience
- Proficiency
in Oracle database is a must
- Java
development language knowledge is advantageous
- Good
knowledge and understanding of Web applications
- Customer
management & interaction experience
- Good
interpersonal skills
- Self
starter, team player with a problem solving mind
Principal .Net Developer
- BS in
Computer Science, Engineering, or a relevant field.
- Minimum 7
years of experience in .Net/SQL development.
- Minimum 5
years of BizTalk or other major ETL systems
- 7 years of
professional development experience
Dot Net Manager
- BS in
Computer Science, Engineering, or a relevant field.
- Minimum 5
years of experience in .Net/SQL development.
- Minimum 5
years of BizTalk or other major ETL systems
- 5 years of
professional development experience
- 3 years
management/ team lead experience
Java Developer
- 3-5 years solid
Java Development experiene
- Experience in web
development
- Familiar with
JSP/Servlet.
- Decent HTML, CSS,
Javascript(AJAX,DHTML) experience and able to troubleshot User
Interface/Javascript issues across multiple browsers.
·
Experience in developing business logic in Java, preferably has
developed own module from scratch instead of doing minor code changes in
existing code
QA Analyst
·
University
degree or its equivalent in education and experience
·
Requires
a minimum of 5 years of related experience
·
Minimum
of 3 years' experience in practicing QA methodologies throughout the entire
SDLC
Peoplesoft Developer
·
Detailed
knowledge in the configuration and setup of PeopleSoft HRMS/HCM in at least two
areas: Organization Foundation, HR, Payroll,
Payroll Interface, Benefits Administration, Time and Labor.
·
Application
Design and Development Experience with PeopleSoft Tools, Application Designer, and PeopleCode
·
Reporting
Development Experience using Query, Crystal, Trees and SQR.
·
Integration
experiences - integrates and enable any third party software to work with
PeopleSoft using Application Engine, Integration Broker, Application Messaging
and Component Interface.
·
Relational database development and design knowledge - strong SQL skills.
o Experience with UNIX, DB2
or Oracle is desirable.
o Working knowledge of HTML,
JavaScript, XML, and web client technologies desirable.
o Excellent written and
verbal communication skills.
Call Center Specialist
- Candidate
must possess at a High School Certificates or higher in any field.
- At
least 1 year(s) of working experience in the related field is required for
this position.
- Preferably
Junior Executives specializing in Customer Service or equivalent.
- Excellent
written and oral communication skills, in addition to strong investigative
and interpretive skills.
- Conversant
to language required (verbal & written)
·
Able to work on rotating shift hours/ permanent night shift
Technical Helpdesk Specialist
·
Thorough
understanding of customer service concepts
·
Must
be detail oriented
·
Thorough
knowledge of time management techniques
·
Proficient
in all Microsoft Office applications and other system applications
·
Must
have exceptional communication skills
·
Work
well in a team environment
·
Ability
to work flexible hours, based on business need
Technical Helpdesk Supervisor
•
Willing
to work on a multiple task and work oriented environment
•
Monitor
and manage the daily task on all calls and emails received from Clients
•
To
perform random sampling of calls and emails of the agents
•
Serves
as a technical advisor to users with complex systems issues by resolving or
conferring with technical personnel
•
Provides
functional and task leadership
•
Briefs
customers and/or management on the status of resolution efforts
•
Recommends
system or process improvements, including procedures, training, and enhanced
documentation
•
To
handle calls and emails as and when needed
•
Troubleshoots
via the phone or via receipt of an email application operating problems and
involves technical resources to ensure resolution
•
Applies
understanding and knowledge of information systems products and services to
assist users
•
Identifies,
investigates and researches user questions and problems as well as isolating
and resolving information systems problems
•
Coordinates
referrals to appropriate technical, professional, or service personnel
•
Receives
and prioritizes issues and forwards using appropriate escalation procedures
Learning Services Administrator
·
Participate
in team meetings as required
·
Upload
web based content to the LMS
·
Create
learning activities in the LMS
·
Perform
quality assurance as requested
·
Produce
reporting for evaluation results in the LMS
·
Manage
the express interest process
·
Process
rosters, single registrations and replacements
·
Place
orders for materials
·
Provide
roster reports when requested
·
Assist
with updating processes and procedures
·
Assist
with adhoc reporting requests
·
Archive
content in the LMS
·
Input
vendor resource information in the LM S
·
Serve
as back up as needed for other team members
·
Additional
assigned tasks, per business changes and needs
Knowledge,
Skills and Abilities
·
Thorough
understanding of customer service concepts
·
Must
be detail oriented
·
Thorough
knowledge of time management techniques
·
Proficient
in all Microsoft Office applications and other system applications
·
Must
have exceptional communication skills
·
Work
well in a team environment
·
Ability
to work flexible hours, based on business need
Lead Learning Administrator
·
Participate
in team meetings as required
·
Provide
guidance and support for other LA’s
·
Escalate
issues to the LAM on behalf of self and team as needed
·
Upload
web based content to the LMS
·
Create
learning activities in the LMS
·
Perform
quality assurance as requested
·
Produce
reporting for evaluation results in the LMS
·
Manage
the express interest process
·
Process
rosters, single registrations and replacements
·
Place
orders for materials
·
Provide
roster reports when requested
·
Assist
with updating processes and procedures
·
Assist
with adhoc reporting requests
·
Archive
content in the LMS
·
Input
vendor resource information in the LM S
·
Serve
as back up as needed for other team members
·
Additional
assigned tasks, per business changes and needs
Knowledge,
Skills and Abilities
·
Thorough
understanding of customer service concepts
·
Must
be detail oriented
·
Exhibit
strong leadership skills
·
Willingness
to provide mentorship
·
Thorough
knowledge of time management techniques
·
Proficient
in all Microsoft Office applications and other system applications
·
Must
have exceptional communication skills
·
Work
well in a team environment
·
Ability
to work flexible hours, based on business need
Learning
Services Manager
Key
Responsibilities
|
·
Manages
end-to-end Delivery Support for a service line/customer.
·
Manages
learning program/experience budget for up to $2 Million for a service
line/customer.
·
Manages
overall costs/expenses learning programs/experiences for a service
line/customer.
·
Defines
learning program/experience scope based upon delivery business requirements
defined by Account Team/customer.
·
Participates
with Account Team in developing the value proposition and pre-sales for
learning program/experience.
·
Creates
and tracks learning programs/experiences budgets interfacing with Account
Managers and identifying scope changes.
·
Collaborates
with Account Team Managers on learning programs/experiences for a service
line/customer communicating progress, problem escalation, issue resolution,
budget variance, customer satisfaction and feedback.
·
Participates
with project team in learning program/experience development and deployment
activities.
·
Maintains
day-to-day relationship management with vendor.
·
Gains
approval from Account Team Managers for learning program/experience and
event/session scope changes.
·
Interacts
with account team/customer daily in managing relationships and expectations.
·
Manages,
coaches, and trains the activities of up to 10 Event Planners Daily.
·
Manages
and adapts ACS delivery process to support a service line/customer program
experience while maintaining overall consistency.
·
Is
required to work U.S. Eastern hours however must be flexible as needed
|
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·
Delivery
On Budget
|
|
·
Delivery
On Time
|
|
·
Issue
Resolution – Rapid Cycle Time
|
|
·
People
Development
|
|
·
Additional
Opportunity Recognition – Sales Add-on
|
|
·
Consistency
and Efficiency of Delivery
|
|
·
Process
Improvement
|
|
·
Demonstrated
Leadership
|
Knowledge,
Skills, and Abilities
|
·
Bachelor’s
Degree or higher or 4 years of work experience in lieu of a degree required.
|
|
·
8
or more years of experience in a management capacity within a customer
service oriented industry. Must have experience managing diverse work groups
including planning, staffing, disciplining, and directing.
|
|
·
Thorough
understanding of customer service concepts and implementation techniques.
|
|
·
Thorough
understanding and usage of all communication techniques.
|
|
·
Knowledge
of budget to actual comparisons and calculations.
|
|
·
Must
have proven record of providing superior customer service to individuals and
organizations.
|
|
·
Demonstrated
ability to develop team members through coaching and mentoring. .
|
|
·
Must
demonstrate ability to add value to customer interactions.
|
|
·
Must
be able to develop effective relationships with customers and members of
other internal departments.
·
Excellent
planning and organization skills.
|
|
·
Demonstrated
leadership abilities.
|
|
·
Ability
to make sound decisions
·
Strong
written/spoken English is required
|
sape2 yg berminat jg malu2 ye..antar CV anda ke
ain.rusli@gmail.com :)
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